The Mastercraft Mission is to be New Zealand's most trusted kitchens brand.
This is underpinned by our core Values:
What does it mean to be mutual? Everybody wins.
Relationships are paramount, so whether it’s with our customers, supply partners, building partners, our licensee locations or the National Support Office, everyone should enjoy a collaborative and mutually beneficial experience.
As the saying goes... “birds of a feather fly together,” and we have attracted dedicated people who are full of passion and ideas to the Mastercraft family. The result is a dynamic, inspired group who are constantly striving to deliver the best for their customers.
A New Zealand-owned business with kiwi values at the core.
We like to think of this as ‘being national but acting local.’ There’s no ‘highfalutin corporate speak’ that might come with such a large organisation. Whether you’re stepping into one of our showrooms or engaging with our support office, you will find people who make you feel welcome and looked after - no matter whether it’s a small project or a sprawling estate. (We reckon it’s not the size of your budget that counts, it’s how you use it!)
This is critical to the reputation of our brand, and Murray takes this one personally.
Most of our work is in kitchen design and manufacture, but this often spills into the rest of the home. Our homes are our havens, and these are important functional spaces where you want to have a trusted team of people behind you. Our Mastercraft creed is “we do what we say we’re going to do, and we do it well.'
The Mastercraft exclusive 10 Year Craftsmanship Guarantee has you covered for any of the workmanship that takes place in our joinery factories nationwide. We are sure you will enjoy many trouble-free years with your Mastercraft kitchen, however, in the unlikely event that something goes wrong, the location that supplied your kitchen will take care of any defects in their workmanship.* All other products supplied through Mastercraft Kitchens carry the guarantees issued by individual product partners.